SOC 2 Compliance
EXT-08Medium

Audit Mailbox Delegation for SOC 2 Compliance

Learn how EXT-08 helps you meet SOC 2 requirements for Microsoft 365 and Entra ID security.

Organizations pursuing SOC 2 compliance need to address audit mailbox delegation as part of their security program. The EXT-08 control maps directly to SOC 2 requirements, helping demonstrate compliance while strengthening your security posture.

How EXT-08 Addresses SOC 2 Requirements

SOC 2 requires organizations to implement controls around audit mailbox delegation. The EXT-08 control provides:

  • SendAs permissions on mailboxes are documented
  • SendOnBehalf permissions are tracked
  • FullAccess mailbox permissions are reviewed
  • Delegation changes are monitored

These measures directly support SOC 2 compliance by ensuring proper external security in your Microsoft 365 environment.

Implementation for Compliance

To satisfy SOC 2 requirements with this control:

  • **Enable the control** - Follow the manual configuration steps
  • **Document your implementation** - Record how the control was configured
  • **Maintain evidence** - TrueConfig automatically logs compliance status
  • **Monitor continuously** - Track any deviations from the expected state

Evidence Collection

For SOC 2 audits, you'll need to demonstrate:

  • Current configuration state
  • Historical compliance data
  • Remediation actions taken
  • Continuous monitoring in place

TrueConfig provides all of this evidence through its audit trail and reporting features.

Why This Control Matters for SOC 2

Mailbox delegation enables users to send email as others or access their mailboxes. Unauthorized delegation can be used for impersonation attacks or to access sensitive communications without detection.

Implementing EXT-08 is an important step toward SOC 2 compliance. Combined with TrueConfig's continuous monitoring, you can demonstrate ongoing adherence to SOC 2 requirements.

Ready to achieve SOC 2 compliance?

TrueConfig continuously monitors your Microsoft 365 tenant for compliance with SOC 2 requirements, including this control.