How to Fix: Review Stale User Accounts
Step-by-step guide to implement review stale user accounts in your Microsoft 365 environment.
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15-20 minutes
Estimated Time
4
Steps
medium
Severity
Recommended Secure
Baseline Level
Why This Matters
Unused accounts are common attacker footholds. Former employees, contractors, or forgotten accounts can be compromised without detection. Regular review ensures only active users retain access.
Prerequisites
- 1Global Administrator or appropriate admin role in Microsoft Entra ID
- 2Access to Microsoft Entra admin center (entra.microsoft.com)
Expected Configuration
- User accounts inactive for 90+ days are identified and reviewed
- Stale accounts are either disabled, deleted, or documented as exceptions
- Sign-in activity is reviewed at least quarterly
Remediation Steps
Review Current Configuration
Assess your current configuration in Microsoft Entra admin center.
- •Navigate to the relevant section in Entra admin center
- •Document current settings
- •Compare against expected state
Plan Implementation
Determine the changes needed to meet the expected configuration.
- •Review expected configuration requirements
- •Identify affected users or resources
- •Plan rollout strategy
Implement Changes
Apply the necessary configuration changes.
- •Make required configuration updates
- •Apply to appropriate scope
- •Document changes made
Validate and Monitor
Verify the changes are working as expected.
- •Run TrueConfig scan to verify compliance
- •Test affected functionality
- •Set up ongoing monitoring
Related Resources
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